What goes into Filing A Complaint With The Nevada Mortgage Lending Division?

The Nevada Mortgage Lending Division is a division operating under the scope of the state’s Department of Business & Industry.  The Mortgage Lending Division oversees the licensing of mortgage brokers and agents through its office in Carson City. It is advised to get a real estate attorney before moving forward with the complaint filing process. However, the Division also serves the general public by reviewing and investigating complaints brought by consumers. These complaints often involve disputes between a prospective borrower and a licensee, but can also include complaints about a business or person practicing in Nevada without a proper license to do so.

What To Expect When Filing A Complaint Through The Nevada Mortgage Lending Division?

As said earlier, this division is responsible for handling complaints brought against not just mortgage brokers, but also against the escrow agencies, their agents, and mortgage loan servicers. In simple words, any person who is required to be licensed with the Division is subject to the Division’s jurisdiction. It is highly recommended that before making a move, you should have a Las Vegas, Nevada real estate attorney by your side. You see, an attorney is going to help you every inch of the way.

●  The first step is to file a complaint through the Division. This can be done either through the online portal at the Division’s website at https://mld.nv.gov/Consumer/Submit_a_Complaint/ or by filling out a printable form which can be submitted to the Division either by Fax, U.S. Mail, or Email.

● Consumers/you’ll be asked to provide the contact information for themselves and the person or company they are making a complaint against.

● If the complaint included any allegations that a person acted in violation of federal or state law, the Commissioner may refer the complaint to the appropriate law enforcement agency.

●  If after having conducted an investigation the complaint is upheld, under the provisions of NAC 645B.515 the Commissioner may submit a written order directing that the person or company cease and desist the activity as alleged in the complaint.

● Under NAC 645B.520, for a severe violation, the Commissioner may issue an order to suspend or revoke the license of a licensee.

Now that you know what goes into the process of filing a complaint through this division, make sure you have a real estate attorney right next to you. This concludes all the major aspects that go into the filing of a complaint with the Nevada Mortgage Lending Division.